Managed services · MSP & MSSP

One console to image the workstations of all your clients

Managed services and workstation imaging: available directly from the SecuriDesk console, MasteriDesk automates the preparation of your clients’ Windows workstations, from PXE detection to BitLocker encryption. Clean installation or image cloning, over the local network or via a standalone USB drive: your technicians no longer need to work hands-on, one workstation at a time.

01 MSP · PXE detection

‘How can you prepare several clients’ workstations without travelling from one machine to the next?’

  • How much time do your technicians spend booting and identifying each workstation by hand?
  • Do you know exactly which workstation models are waiting for you at each client?
  • Can you process a whole batch of workstations in one go on the same network segment?
Discover PXE detection
The Sas · workstations detected on the network 4 workstations waiting Deploy (3) MODELMAC ADDRESSSTATUS Dell Latitude 5430 Dell · identified via WMI ··:··:3C:4F Detected Lenovo ThinkPad T14 Lenovo · identified via WMI ··:··:A1:07 Detected HP EliteBook HP · identified via WMI ··:··:9B:E2 Detected Identification in progress… Booting WinPE ··:··:52:D8 In progress
Mass imaging

MasteriDesk processes clusters of workstations simultaneously on the same network segment, with no hands-on intervention at each machine.

UEFI and Legacy BIOS alike

The local probe acts as a PXE server or DHCP proxy, then identifies the manufacturer and exact model of each workstation through WMI queries.

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02 MSP · Deployment wizard

‘How can you apply the same installation standards to all your clients?’

  • How much time do you lose reconfiguring the image, licences and domain for each client?
  • Are your product keys still managed manually, one workstation at a time?
  • Do all your technicians follow the same installation procedure?
See the deployment wizard
Deployment wizard · 3 workstations 2 3 Image & licences Drivers & hardware Domain & BitLocker Driver injection Package found BIOS update TPM 2.0 activation Battery profile · charge limited to 80% Previous Next →
3-step wizard

Image and licences, drivers and hardware, domain and security: you select the workstations and the wizard guides you all the way to launch.

Centralised licence management

Native support for ADBA or KMS activation removes the manual management of product keys, one workstation at a time.

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03 MSP · Automatic drivers

‘How can you supply the right drivers for every model, at every client?’

  • How many hours do you spend searching for, downloading and sorting driver packages?
  • Do your driver libraries keep up with new workstation ranges arriving at your clients?
  • Do you download the same drivers once for each of your clients?
Discover driver management
CATALOGUES Manufacturers Dell HP Lenovo business ranges Central repository qualified global catalogue synchronisation + on demand secure link Local probe ‘Just-in-Time’ cache WinPE · DISM Target workstation drivers injected offline into the Windows image drivers model (WMI)
Shared central repository

A qualified global catalogue of Dell, HP and Lenovo driver packages: the same package is not downloaded again for each client.

New range, no action needed

References for a new range are added during the nightly synchronisation: the first workstation plugged in the next day receives its drivers with no human action.

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04 MSSP · BIOS, TPM & BitLocker

‘My clients expect workstations to be secure from the moment they go live’

  • Is each workstation’s BIOS updated before it is handed over to the user?
  • Is TPM 2.0, required for Windows 11, enabled on every workstation?
  • Are your clients’ BitLocker keys backed up systematically?
See built-in security
Post-installation · Dell Latitude 5430 BIOS updatedvia the manufacturer’s utility TPM 2.0 enabledrequired for Windows 11 Battery limited to 80%workstation on a docking station Domain joinActive Directory BitLocker enabledkey backed up in Active Directory
Security by design

BitLocker encryption is built into the deployment and depends on the automatic backup of the recovery key to Active Directory.

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05 MSSP · Deployment monitoring

‘How can you know where each deployment stands, and report on it to your clients?’

  • Do you know exactly at which step a deployment failed?
  • Can you retry only the failed installations?
  • Do you follow the progress of a whole batch of workstations at a glance?
See monitoring
Deployment tracking · grid view 123456789 WORKSTATION STATUS Workstation 01Dell Latitude 5430 Completed Workstation 02Lenovo ThinkPad T14 In progress Workstation 03HP EliteBook ! Failed Workstation 04Lenovo ThinkPad T14 Completed Workstation 03 · step 8 ‘Activation’ failed Retry
9-step traceability

PXE, BIOS and TPM, formatting, Windows copy, drivers, finalisation, domain, activation and BitLocker: every step is tracked workstation by workstation.

Goal: under 20 minutes per workstation

MasteriDesk aims to cut the average preparation time for a workstation from 2 hours to under 20 minutes, without constant supervision.

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06 MSP · Remote sites

‘How can you work on your clients’ sites without saturating their network?’

  • Do your remote deployments eat into your clients’ Internet connection?
  • Do some of your clients’ sites have no PXE server?
  • Do you have to send a technician on site for every new workstation?
Discover multi-site deployment
10 workstations Lenovo ThinkPad T14 4.5 GB saved Central repository REMOTE SITE 500 MB, just once Local probe · cache 1st workstation: download 9 workstations: served from cache
‘Just-in-Time’ cache

For 10 Lenovo ThinkPad T14 deployed on a remote site, only the first workstation triggers the download of the 500 MB driver package: 4.5 GB saved.

Standalone USB drive

For a site with no PXE server, a drive protected by a time-limited password, shipped to the local technician.

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Industrialise imaging for all your clients

Let’s discuss your context and see together how MasteriDesk automates the preparation of your clients’ workstations, from PXE boot to BitLocker encryption.